Keeping an eye on technology.

 Frequently Asked Questions Minimize

Q. Can KeyChart® interface with my existing practice management system?

A. Yes, with cooperation from your practice management vendor, KeyMedical will bring over your appointments, patient demographics and provider demographics at the beginning of the day. After each exam is signed and released, the diagnosis and CPT codes are then sent back to your practice management system for posting. This eliminates possible transcription errors.

Q. Can each physician have his own templates to allow him to continue to do an exam as he always has?

A. Yes, each physician can set up his templates with his own wording and even his own exam flow. Templates are brought in by user login. However we do want to caution practices on doing this since technicians often cover more than one physician. To keep exams flowing it is much more efficient if templates are kept consistent throughout the practice.

Q. Why should I implement an EMR?

A. See EMR Benefits. With all the cuts in reimbursement and the increasing costs of malpractice insurance, physicians need every advantage they can get. Most physicians undercode rather than overcode, therefore leaving money on the table. KeyChart® will recommend the proper level of coding based on the exam documentation so you are coding each encounter properly.

Q. How will an EMR help my staff?

A. An EMR system is going to reduce the manual work that is currently overwhelming staff members. A paperless office means that there will no longer be charts to pull or the re-filing of the patient charts, and the all to common problem of the lost (or misplaced) charts, calls from the pharmacists asking you to clarify a handwritten prescription, sticky notes on the door for the doctor to see when he comes out, transcribing and mailing of referral letters and much more.

Q. How long does it take to implement an EMR?

A. If you are purchasing our entire suite of products and are not a new practice starting up we recommend that you give your staff 6-9 months on KeyMed before implementing KeyChart® EMR.  If you need for us to do an interface with your existing practice management system. This can vary in time, but typically will take 6 -8 weeks. This will give us enough time to ensure that the system is ready for You to use the day after training.

Either way, we will get copies of your existing documentation, referral letters, education material etc. and have them ready for your staff to train on during the training session.

Q. What hardware do I need to use with my new EMR?

A. Depending on your needs and budget, KeyChart® can be used with several different input devices. You can use a combination of hard wired PCs, tablet PCs, or wireless notebook computers for any of your workstations.  Please remember that your charts are going away so you will need to be sure that you have enough hardware to ensure you can always view your charts.


      

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